If you aren’t satisfied with your purchase within 30 days of receipt of your order, simply call us at +1(513)698-8098 to arrange an exchange or refund in form of credit to your account. Note: All used products cannot be returned. Follow the return procedure as detailed below.
All returned products, which are not defective, will be assessed a 15% restocking fee.
If we shipped you the wrong product,
something different from our order confirmation, SharperDrills takes all responsibility for the return and provides you with the right product. In this case, call for an RPA# and athourized shipping instructions. Follow the return procedure. We will not pay for return shipment by 3rd party companies not authourized by us. We will not reimburse shipping cost from outside the continental USA and Canada.
For Custom Made Products: There is NO RETURN on custom made products. All Sales are Final !
Procedure for returning a purchased item: